Shipping and Returns Policy for Spy Pen Pro .com

All items are normally (99%) shipped on the day of purchase if the purchase is made before 3pm.  This applies from Monday to Friday.  Weekend orders are shipped on Monday.  Orders placed after 3pm will be treated as though they were placed the previous day - and therefore normally shipped the next day.

Returns - all goods are guaranteed for 3 months from the date of purchase.  Faulty items should be sent recorded / signed for to

SE Research Ltd

11 St Christophers Drive

Romiley, Stockport

Cheshire

SK6 3BD.

A full refund or replacement depending on what you require will be provided for faulty goods - if the goods are over 3 months old then no refund or replacement can be given under any circumstances.

You may return goods up to 7 days after purchase and you do not have to provide a reason for the return - this applies to working items and those with faults.

You may contact us at the above address by post, or email us at help@spypenpro.com or phone 0161 406 7606 at any time.

SE Research is a Ltd Company registration in England and Wales number 04829252 at the above address.

 

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